The mail-request server has now been replaced with a Web based service (see previous sections). The documentation below refers to an obselescent service and will be removed when the mail-request service is withdrawn.
Changing an Email Destination
In order to change
your preferred email destination, make sure that you are sending email
from your currently registered server and send email to
The mail message sent to email@example.com requesting a new destination should contain the following lines.
The "mailname" you quote is your current mailname on the Central Mail Server. The "destination" for electronic mail is any valid address which can be reached from the Central Mail Server, and may be on or off campus and even in another country if this is desired. Note that the destination specifies the actual mailbox and system to which the email is to be directed, and not your central email address. Two examples are given below:
Multiple destinations are allowed, and this can be achieved by additional Destination: lines containing the different destinations. For example
Take care to format the request carefully, as the request will be processed automatically by server software and not read by anybody. A blank or incorrectly formatted message will generate a help message which will be sent back to you.
As a security measure, mail can only be redirected if the address from which the request is sent is one to which the mail is already being delivered for the mailname being changed. In addition to this, mail messages confirming the request and the change will be sent to both old and new destinations.
If you are unsure of the correct specification for the new destination, it is wise to redirect the mail to multiple destinations which include your existing mail destination. You can then check that the redirection has worked and then send in another request specifying the new destination only. If you do set the new destination incorrectly as the only destination, you will not be able to correct it and will need to seek help (see below).
If you have difficulties with setting a new address, help is available from the IT Service Desk. IT Service Desk staff have special access to the system which allows them to redirect anybody's email on the Central Mail Server, so if necessary they will be able to change your preferred email destination on your behalf.
Finding a Mail Destination
The destination of
a mail address can be found by sending email to firstname.lastname@example.org
containing the Mailname: line. There are no restrictions, and you may
find the destination for any registered mailname by this method. For example,
to find the destination for the mailname F.G.Bloggs, you would send a
message to email@example.com containing
Last Updated 27 Jun 2001. Please mail any comments to C.B.Bayliss@bham.ac.uk
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